ORDERS

HOW CAN I FIND THE STATUS OF MY ORDER?

Your tracking will update 24 hours after the order has been shipped. If you're not able to locate this information or if you have any issues, please email us at shopsummitbeauty@outlook.com if you need further assistance.

Once your order has been placed, we typically process orders for 1-2 business days. Once an order ships, you'll receive an email with the tracking information. Please note, your tracking number may not update for 48 hours while it's on the way to the courier.

We begin processing your order when you place your order. Since orders begin processing immediately after checkout, we are unable to change or cancel your order after it is placed. Once you've received your package and wish to return it, please let us know by messaging shopsummitbeauty@outlook.com

We'd love to make this right. Please contact our support team at shopsummitbeauty@outlook.com with details of the issue and picture (if applicable) so we can further assist you.

Please contact our support team at shopsummitbeauty@outlook.com with details of the issue and pictures or screenshots (if applicable) so we can further assist you.

SHIPPING

We proudly ship to the following countries: United States, Canada, France, Germany, Italy, Netherlands, Spain, Switzerland, and the United Kingdom.

FREE STANDARD SHIPPING: Available within the United States, Canada, and the listed European countries on every order, excluding donations and prior to discounts, promotions, and taxes.

Orders can typically take 1-5 business days to process. Once your order has shipped, the tracking may not immediately show updates from the provider. Once the tracking information is scanned by the carrier, Standard Ground Shipping can take between 5-10 business days

At this time, we ship to the following countries: United States, Australia, Belgium, Canada, Finland, France, Germany, Ireland, Italy, Japan, Netherlands, New Zealand, Philippines, Poland, Portugal, Qatar, Saudi Arabia, Spain, Sweden, Switzerland, United Arab Emirates, and the United Kingdom. We’re aiming to be available in additional countries in the future. Sign up for our mailing list at the bottom of our website or follow us on Instagram, @shopsummitbeauty, to be notified when shipping to your country becomes available.

RETURNS & EXCHANGES

Subject to the terms of this Shipping & Return Policy, we only accept returns for products that are damaged or broken upon arrival. To be eligible for a return, you must request it within fifteen (15) days from the date your item was shipped. The item must be unused, unopened (with product seals intact), in its original packaging, and in the same condition as when you received it. Items that are used, damaged, or altered in any way (other than by way of defect or damage during transit) are not eligible for return and may be sent back to the customer. We reserve the right to refuse, at our sole discretion, a refund for any items that do not meet these conditions, including items not purchased directly from our online store.

PAYMENT METHODS

We currently accept Visa, MasterCard, Discover, and American Express credit and debit cards. You can store multiple credit cards for your online purchases on summitbeauty.shop. During checkout, you can add, edit, or delete your payment information. Please select one credit or debit card to complete your order.

When your credit or debit card is authorized, funds are placed on hold until the transaction is completed. Payment is processed when your order is shipped.

PayPal is an alternative payment method for purchasing orders on summitbeauty.shop. It allows anyone with an email address to securely send payments online. With a PayPal account, you can pay using your credit card, debit card, bank account, or PayPal balance for any purchase.

BRAND

You can find us at @summitbeauty on Instagram, Twitter/X, TikTok and Facebook.